Twintel Scales OC Workforce Solutions’ IT Infrastructure

Helping OC’s Community Succeed

OC Workforce Solutions works tirelessly in Orange County to strengthen employment and workforce development. They serve the Orange County community by connecting top talent with career opportunities. Both individuals and businesses benefit from their expertly tailored connections.

Their success for their clients brought success to their organization, and their impact and community footprint grew. As their work became a life-changing turning point for many clients, OC Workforce Solutions realized they needed a new location to support their expanding mission.

Expansion Without the Downtime

OC Workforce Solutions needed to expand to a new headquarters in Brea, along with two additional satellite offices in Laguna Niguel. It quickly became apparent that a scalable IT foundation was absolutely essential.

However, expanding operations comes with time-consuming logistical challenges. Any downtime experienced would have a severe impact on OC Workforce Solutions clients, the companies they partner with, and their overall reputation.

As the expansion approached, the OC Workforce Solutions was faced with:

• Expansion Complexity: Moving equipment and staff from one office space to three separate sites simultaneously demanded a strategic plan.
• Zero Room for Downtime: Workforce development services are a vital part of the community. Halting operations or experiencing downtime were not options.
• Infrastructure at Scale: They required over 600 network lines across multiple IDF locations. Their existing setup wouldn’t be enough. Each site needed its own full IT buildout to support nearly 100 new computers and peripherals.
• Security and Connectivity: Three separate locations needed to communicate securely as one unified organization. They also required advanced security cameras and access control at each site to protect physical assets and personnel.

To execute this shift, OC Workforce Solutions needed expert managed IT services in Orange County, so they partnered with Twintel.

A Strategic Rollout With Twintel

Twintel offers managed IT services Orange County businesses can depend on. Twintel collaborated with OC Workforce Solutions to tailor a plan that ensured total business continuity during their transition.

• Low Voltage Cabling: Twintel developed extensive cabling diagrams to accommodate over 600 network lines. Technicians installed cabling across multiple IDF locations at all three offices, ensuring a clean, reliable physical network foundation.
• Network Equipment & Secure Connectivity: Twintel deployed state-of-the-art network equipment at every location. They also implemented a NextGen firewall featuring site-to-site VPN tunnels, securely connecting all three offices.
• Audio-Visual Setup: To ensure clear communication and presentations, the team installed over 20 TVs and equipped conference rooms with all the necessary audio-visual technology.
• Security Systems: Twintel installed advanced security cameras and access control systems at all locations. This ensured personnel, clients, and assets remained protected at each location.
• Computing Infrastructure: Twintel deployed nearly 100 new computers, outfitting each workstation with dual monitors, docking stations, and webcams. Every employee was fully equipped and ready to work immediately upon arriving at their new office.

A Partnership for Limitless Scalability

With Twintel providing the managed IT services Orange County businesses trust, OC Workforce Solutions was now ready for anything. OC Workforce Solutions’ new office and technology infrastructure meant that they could achieve:

• Seamless Expansion: The move to the Brea headquarters and two Laguna Niguel locations was executed quickly and with minimal disruption.
• Fully Connected Teams: Each site was securely interconnected via site-to-site VPN, allowing them to operate digitally as a single entity.
• Enhanced Security: Cameras and access control systems successfully protect staff and assets across all three locations.
• Productivity From the Start: Nearly 100 employees were equipped with everything they needed to resume tasks immediately.
• Built to Grow: Twintel designed the technology infrastructure specifically to support OC Workforce Solutions’ ongoing expansion.